VISIT BALTIMORE
Renew your spirit of exploration.
Discover the heart of Baltimore! Charm City Certified is a free, fun, and official training that empowers residents, workers, and volunteers to deliver exceptional hospitality, unlock perks citywide, and share our story with pride.
Free
Learn how to create an inclusive, welcoming environment in hospitality. This course covers diversity and empathy and offers tools to foster meaningful connections with all visitors, helping you make a lasting impact.
Free
Self-awareness is developing an understanding your emotions and feelings. It is an awareness of the physical, emotional, and psychological self.
Free