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Visit Baltimore Education & Training Foundation Tourism Academy

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VISIT BALTIMORE

Renew your spirit of exploration.

All courses

  • Trade Ready: Welcoming Visitors by the Busload

    Course

    Welcome visitors by the busload. Learn how the travel trade works, set group rates partners can count on, and host groups with confidence. Includes a hands-on workbook and a 30-day plan. Course 3 of Ready, Set, Grow.

    Free

  • Making the Case for Tourism: Residents, Elected Officials, and Community Support

    Course

    Tourism is a resident's issue. Learn what tourism does for your community, who needs to hear it, and how to turn local data into stories that stick at council meetings and beyond. Leave with a year-round plan for making the case.

    Free

  • Crisis Ready: Prepare, Respond, Recover

    Course

    Wildfire, flood, a closed bridge, a viral rumor. Learn how your destination can prepare before a crisis, respond with clear and caring communication, and recover thoughtfully. Leave with a one-page crisis-ready starter plan.

    Free

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